The Explanation for Why one UK Manufacturer Operates alongside Chapeltown
Custom Pack Studio is part of KennedySmith (Press) Ltd, a manufacturer that has been producing print and packaging in Scotland since 1997.
When you ask about a finish, a material, or a deadline, you are speaking to an expert who uses the press every day. They do not need to forward the question to an overseas factory and await a reply.
UK to UK delivery is generally swift and trustworthy in a fashion that an international order hardly ever can be.
The majority of orders are ready within two to three weeks after you sign off on the proof, and once posted, our courier network reaches to Chapeltown addresses in only 1 to 2 working days.
Contrast that with the usual 8 to 12 week baseline lead time for packaging brought in from the EU or the Far East, before you even allow for a delayed container or a customs hold-up.
If you have an key launch date or event deadline, let us know at the initial enquiry stage.
We will verify honestly whether the timescale is workable, rather than promising a turnaround that disappoints you.
Tailored packaging for Chapeltown companies
Our box formats include the majority of products, and each one is crafted to your dimensions and finished with your logo.
The configuration that is best suited depends on how the product is sold and sent, so the fastest way to reach the correct answer is to inform our packaging experts what you are packing.
Shop and product packaging
A printed carton does the selling on the shelf when no one from your team is there to explain the product.
Reverse tuck end boxes are ideal for lighter retail goods such as beauty products, supplements and beauty products, while a crash lock base provides bulkier items with a sturdy floor that will not give way in delivery.
Both prints span every panel, including even the inside, so the branding is clearly visible whatever way the box is set on a shelf or in a stockroom.
Shipping cartons for internet vendors
Chapeltown’s e commerce brands ship items continually.
A custom mailer box is frequently the sole physical touchpoint a customer has with the brand, as there is no shop visit or face-to-face handover to rely on.
Produced throughout, it protects the product across the courier network while turning the unboxing itself part of the marketing. A correctly sized box also cuts the damage and returns that a poorly sized one can cause.
A unmarked brown outer will bring the parcel, but it shows nothing to the customer about who sent it or why it looks the way it does.
Create a memorable impression from the moment it lands with Custom Pack Studio.
Special and Presentation Boxes
Bespoke gift boxes make a noticeable difference.
A solid box with an convenient closure, foil print on the lid, or a soft-feel coating influences how a product feels before it is even opened.
It is exactly the case for jewellery, perfume and boutique food brands, where the packaging forms part of what the customer has paid for.
Foil stamping finishes serves as the last touch that makes the strongest impact on a shop shelf, catching light in a way flat print cannot, while soft touch coating has more effect once the box is in a person’s hands, since it suggests quality the moment they touch it
Raised detailing lies between the two, creating a logo that can be seen as well as felt, and it is particularly well effective on jewellery and perfume boxes, where the surface itself adds to the presentation.
Sleeves and wallets
Not every brand initiative calls for a full box rebuild.
A custom-printed sleeve fits over an existing tray or product, bringing your brand identity without the need to revamp the entire pack, which helps make it ideal for a brief promotional run or a periodic variant.
A folding box folds around flatter products such as cards or cosmetics sets, and custom printed inserts hold loose items from shifting inside a larger box during delivery.
Paperboard Containers and Transport Packages
A collapsible carton will not withstand a long delivery journey or a breakable item by itself.
Corrugated board is designed for that job.
We manufacture corrugated cardboard boxes to bespoke pack dimensions and apply print to them in full colour, so a Chapeltown brand shipping nationwide receives protection and branding in one format, much more than a plain double-walled box with a sticker applied on top.
Fields We Support Across Chapeltown
Chapeltown’s portfolio includes beauty and skincare brands, jewellery makers, food producers, corporate offices and e-commerce companies.
Food and drink businesses must meet the toughest requirements, as safety in contact with the product comes first over any thought of how the box appears.
That is where our BRC Global Packaging certification at High Hygiene level becomes important, whether you’re a small batch bakery or a wholesale supplier. It is the benchmark that supermarket buyers and independent retailers often want to see before they will take on a new product.
Jewellery brands frequently see more value from their packaging investment than many other sectors.
A sturdy box with a fitted insert is commonly used to house an item worth much more than the box itself, so the presentation must match that value.
Cosmetics and perfume brands rely on protective fitments and premium finishes for much the same reason. The product itself is small, so the box does much of the convincing on a shelf.
Online retail and membership-based businesses require a mailer that gets delivered through the courier network in one piece.
For many online sellers, the parcel is the only tangible contact a customer has with the brand.
Zero Minimum Order –Every Quantity Permitted
Most packaging suppliers will provide 50 boxes printed with your own design.
You could often be asked to return only once you are ready to commit to to 500 or 1,000. For a Chapeltown business trialling a new product or trying a small batch before growing, that is a substantial commitment.
There is no minimum amount in any way.
Request a single sample to assess print quality, fifty boxes for a market stall, or a few thousand once a retail listing proves demand. The procedure and pricing structure remain the same at every quantity.
The unit unit cost decreases as order quantity increases, as is standard throughout the packaging sector.
Subsequent orders share the same artwork and setup, so you are not ever billed again for the design fee.
We set out pricing and lead times in writing before production starts, so there’s no gap between the quotation and what shows on the invoice.
Support with design support available, no matter stage you’re at
You don’t need a designer in-house to purchase custom packaging from us.
If you have a logo and a general idea of your requirements, that will be sufficient to get started. Our team will determine the box structure, produce the print-ready artwork and provide a proof for your approval before anything goes to press.
For a product that does not suit an off-the-shelf format, structural design is included in the price. It is not charged as an extra.
Files submitted as a JPEG or screenshot are rebuilt to satisfy proper print specifications.
The majority of artwork is delivered without the resolution or bleed that a box really requires.
Our team verifies colour accuracy, image resolution and bleed against the press profile before any job goes into production, so the final print corresponds to what you signed off.
A design appointment is offered if you would prefer to discuss the options before committing to a specification.
You can also try our own online design tool if you want to design the artwork yourself.
Sustainably sourced, eco-friendly materials
Every carton we produce is fully recyclable and made from board carrying FSC and PEFC certification. This means it can be traced through an verified supply chain to a sustainably managed forest.
We are moving away from single use plastic and EPS foam throughout the range, swapping them for paper based and biodegradable alternatives wherever the format permits. Those materials break down properly at the end of their life in a way plastic and foam do not.
If a reliable eco-friendly claim matters to you and your audience, we can help walk you through the range of ways your bespoke packaging can help in cutting waste.
Here’s Why Chapeltown Businesses Choose Custom Pack Studio as their Packaging Partner
An individual Factory from Inception to End
Every container we produce is shaped, marked and finalised all under one roof at our Irvine plant.
A same group oversees quality at every stage, rather than the work moving between various subcontractors.
A colour that looks right on screen does not always print in the same way, and the individual responsible for checking it is the one operating the press.
Problems are identified and corrected before a box ever reaches dispatch, by the same team that noticed the issue first.
The board and ink are also supplied from the same suppliers, order after order, so a colour that matched up with your first proof will still match exactly your fifth reorder after two years.
Empowered by approaching thirty years in print and packaging
The Pack Studio was launched in 2025, although the factory behind it reaches back far earlier.
We are part of KennedySmith (Press) Ltd, a respected print and packaging manufacturer that has run presses since 1997.
That background has given us long-standing relationships with board mills and material suppliers. It also means that we have a team that has already worked through the majority of the challenges a new packaging order can bring.
That unfolds in subtle manners, such as knowing which board weight will survive a courier journey.
It is also the reason we can manage a delicate perfume box and a heavy duty shipping carton in the same week, using presses that have handled both for years.
Your assigned contact during the complete order
You will be helped by the identical person from your first enquiry right through to the final handover
There is not any passing on between a sales team and a separate production team.
They understand your specification, your deadline, and the points you asked for at the proofing stage, so there is no need to say it again at every step.
If a material is on back-order or a finish needs re-assessing, you will be told personally from the person handling your job.
It also means you never have to go over your order all over again to someone new midway through the process.
You can ring, send an email to or message that person directly, without needing to go through a general enquiries inbox first.
A same procedure, no matter the amount.
A single sample and a five thousand unit reorder go through the same proofing and quality checks before either leaves the factory.
No project is hastened simply because the run is short, and no project is reviewed more carefully merely because it is extensive.
A Chapeltown company testing a new product gets the same standard as one making a repeat order for a national retail listing. The process stays unchanged, regardless of the order size.
That uniformity is more important far more than any saving on a larger order, because a mismatched batch costs far more to put right than it saved in unit price.
Whether it is around fifty units for a market test or several thousand for a retail rollout, the proofing sign-off functions the same way on every occasion.
Receive a Complimentary Quote for Bespoke Packaging in Chapeltown
Call 01294 314 919 or email contact@custompackstudio.co.uk. Let us know what you’re packing, approximately how many you need, and how the product is sold or shipped. We will reply with a written quote and no obligation to order.
Not ready to commit to a full project? Order a physical sample beforehand, free of charge. You will see exactly how the colour appears in everyday light and how a soft-touch finish feels in your hand, rather than depending on a screen.
Design support is constantly available whenever you need it, there is no minimum order requirement, and each box is made specially for your product rather than taken from a shelf of templates.
We produce every item in house and serve Chapeltown and areas across the UK from our own factory in Irvine. Explore our entire range of packaging products or speak to the team straight away to begin.
