Discovering Why a UK Maker Works alongside East Grinstead
Custom Pack forms part of KennedySmith (Press) Ltd, a manufacturer that has been making print and packaging in Scotland since 1997.
When you ask regarding a final finish, a fabrication material or a cut-off date, you are speaking to someone who deals with the press day to day. They do not need to put the question on to a factory abroad and wait for a response.
UK to UK delivery is prompt and reliable in a way an order from abroad rarely is.
Most orders are ready within 2 to 3 weeks after you sign off on the proof, and once sent, our courier network ships to East Grinstead addresses within 1 to 2 working days.
Contrast that with the typical 8 to 12 week baseline lead time for packaging brought in from the EU or the Far East, before you even factor in a delayed container or a customs hold-up.
If you have an significant launch deadline or deadline, kindly let us know at the enquiry stage.
We will confirm honestly whether the timeline is workable rather than making a change that falls short.
Tailored Packaging for East Grinstead Enterprises
The box formats we provide suit most products, and each one is manufactured to your sizes and finished with your brand details.
The ideal format will depend on how the product is sold and shipped, so the fastest way to find the right answer is to let know to our packaging experts what you are packing.
Retail and merchandise packaging
A printed carton handles the selling on the shelf when no one from your team is there to talk through the product.
Reverse tuck end boxes remain ideal for lighter shop goods such as cosmetics, supplements and beauty products, while a crash lock base offers heavier goods with a floor that will not give way during transit.
Both prints cover every panel, inside and out, including the inside, so the branding is clearly visible regardless of how the box is placed on a shelf or in a stockroom.
Mailer Boxes for Internet Sellers
East Grinstead’s e-commerce brands are dispatched without interruption.
A bespoke mailer box is typically the only tangible touchpoint a customer has with the brand, as there is no shop visit or in person handover to rely on.
Marked inside and out, it safeguards the product across the courier network while making the unboxing itself a promotional opportunity. An appropriately fitted box also reduces the damage and returns that a ill-fitting one can lead to.
A plain tan outer can allow the parcel delivered, but it does not reveal the customer anything about where it came from or why it appears as it does.
Make a lasting initial impression as soon as your delivery arrives with Custom Pack Studio.
Presentation and Showcase Cases
Personalised gift boxes are important.
A solid box with a seamless closure, foil stamping on the lid, or a soft touch coating transforms how a product feels before it is even opened.
It is specifically the case for jewellery, perfume and boutique food brands, where the packaging forms part of what the customer has bought.
Hot foil stamping is the finish that makes the strongest impact on a shelf, drawing the light in a way flat print never can, while soft touch coating is more effective once the box is in someone’s hands, as it conveys premium quality the moment they handle it.
Raised detailing lies between the two, creating a logo that can be both seen and felt, and it is particularly effective on jewellery and perfume boxes, where the surface itself enhances the presentation.
Sleeves and wallets
Not every branding project needs a complete box rebuild.
A branded sleeve slides over an existing tray or product and adds your branding without the need to rework the entire pack, making it perfect for a limited promotional run or a time-limited variant.
A wallet style box folds around flatter products such as cards or cosmetics sets, and printed inserts stop loose items from sliding inside a larger box during transit.
Corrugated cartons and transport boxes
A crease-fold carton will never withstand a lengthy courier journey or a fragile item by itself.
Corrugated board is created for that job.
We make corrugated cardboard boxes to bespoke pack sizes and brand them in full colour, so a East Grinstead brand shipping nationwide gets protection and branding in one format, well beyond a plain double-walled box with a sticker added on top.
Markets Which We Support Covering East Grinstead
East Grinstead’s business portfolio encompasses beauty and skincare brands, jewellery makers, food producers, corporate offices and e-commerce companies.
F&B businesses encounter the most demanding pressures, because product integrity constantly is more important than the look of the box.
That is the stage at which our BRC Global Packaging certification at High Hygiene level becomes significant, whether you are a small batch bakery or a wholesale supplier. It is the standard that supermarket buyers and independent retailers usually want to see before they will take on a new product.
Jewellery names regularly gain more from the investment in packaging than many other categories.
A solid box with a fitted insert is usually containing an item worth much more than the box itself, so the overall presentation has to live up to that importance.
Cosmetics and perfume brands depend on protective fitments and premium finishes for much the same reason. The product is small, so the box does most of the persuading on a shelf.
Online retail and recurring businesses require a mailer that can withstand the courier network undamaged.
For numerous e-commerce sellers, the parcel is the only actual interaction a client at any point has with the brand.
There’s no minimum order, whatever quantity
Request most packaging suppliers for fifty boxes with your custom design.
You may frequently be requested to return only once you are prepared to commit to 500 or 1,000. For a East Grinstead business trialling a new product or trialling a small batch before expanding, that is a significant commitment.
We do not apply any minimum at all.
Order one sample to assess print quality, fifty boxes for a market stall, or a few thousand once a retail listing validates demand. The process and pricing structure remain the same at each quantity.
Unit cost falls as order volume goes up, which is common throughout the packaging industry.
Subsequent orders share the identical artwork and setup, so you are not charged twice for the design work.
We confirm costs and delivery times in writing before production commences, so that there is no discrepancy between the quotation and the amount shown on the invoice.
Project support on hand at any stage you’re at
You don’t need a designer in-house to buy custom packaging here.
If you have a logo and a general idea of what you want, that should be enough to start. We will determine the box structure, produce the print ready artwork and show you a proof for approval before anything goes to print.
When a product does not work with an off-the-shelf format, structural design is built into the price. It is not added as an extra charge.
Files sent as a JPEG file are rebuilt to comply with standard print specifications.
The majority of artwork comes without the image resolution or bleed that a box actually requires.
Our specialists verifies colour accuracy, resolution and bleed against the press profile before anything goes to production, so the printed result reflects your approved artwork.
A design consultation is available if you would prefer to talk through the options before committing to a specification.
You can also make use of our own online design tool if you wish to make the artwork yourself.
Sustainably sourced recyclable materials
Every box we produce is completely recyclable at end of use and crafted from board bearing FSC and PEFC approval. So it can be tracked through an verified supply chain all the way back to a responsibly managed forest.
We are moving on from single use plastic and EPS foam throughout the range, swapping them with paper-based and biodegradable alternatives wherever the format permits. These materials decompose properly at the end of their life in a way plastic and foam do not do.
If a credible eco-friendly claim counts to you and your customers, we can assist walk you through the different ways your bespoke packaging can make a difference in cutting waste.
Why do East Grinstead firms select Custom Pack Studio as reliable packaging supplier
A Facility, From Beginning through to End
Every container we make is cut, decorated and finalised all on site at our Irvine premises.
The same team oversees quality at each stage, rather than the work being handed from one subcontractor to another.
A colour that appears accurate on screen will not always reproduce the same way, and the person proofing it is the one managing the press.
Any issues are picked up and fixed before a box reaches dispatch, by the very same team that first noticed the issue.
The board and the ink also come from the same trusted suppliers time after time, so a colour that matched on your original proof still matches your fifth reorder two years down the line.
Supported by just under three decades in the field of print and packaging
The Custom Pack Studio was launched in 2025, yet the factory behind it has a much deeper history.
We are members of KennedySmith (Press) Ltd, a well-regarded print and packaging manufacturer running presses since 1997.
That track record has given us established relationships with board mills and material suppliers. It also creates a team that has already worked through the majority of the issues a new packaging order can bring.
This is reflected in small nuances, such as understanding which board weight can withstand a courier journey.
It is equally why we can take care of a delicate perfume box and a heavy duty shipping carton in the same week, using presses that have handled both for a number of years.
Designated representative throughout the purchase
From your first enquiry to the completed delivery, you will be looked after by the same person throughout.
There isn’t passage between the sales team and a distinct production department.
They are clear on your specification, your deadline and what you asked for at the review stage, so you do not need to restate it at every step.
If a item is on backorder or a surface finish needs reconsidering, you will find out first-hand from the member of staff managing your job.
This also means you will not once have to go over your order from the beginning to another team member partway through production.
You can contact that person directly by telephone, e-mail or message, without needing to go through a general query inbox first.
This same process no matter what the particular volume
A single sample and a five thousand unit reorder go through the identical proofing and quality checks before either departs the factory.
Nothing is rushed because the run is short, and nothing receives more scrutiny because it is large.
A East Grinstead business trialling a new product gets the same standard as one ordering again for a national retail listing. The process stays unchanged irrespective of the order size.
That consistency matters much more than any small saving secured through a bigger order, because a mismatched run will cost more to fix than it would save in per-unit cost.
If it is fifty units for a market test or several thousand for a retail rollout, the proofing sign-off operates the very same way each time.
Get a Free Quote for Personalised Packaging in East Grinstead
Call 01294 314 919 or email contact@custompackstudio.co.uk. Let us know what you’re packing, approximately how many you require, and how the product is sold or shipped. We’ll respond with a written quote and no obligation to place an order.
Not ready to go ahead with a full project? Request a physical sample first, without charge. You will see exactly how the colour appears in everyday light and how a smooth finish feels in your hand, rather than using a screen.
Design advice is always available whenever you require it, there is no minimum order to meet, and each box is created around your product rather than chosen from a selection of designs.
We manufacture all our products ourselves and deliver to East Grinstead and throughout the UK from our own factory in Irvine. View our complete range of packaging products or contact the team directly to get started.
