The Reason an UK Maker Performs in service of Grays
Custom Pack Pack Studio is one part of KennedySmith (Press) Ltd, a manufacturer that has been making print and packaging in Scotland since 1997.
When you ask about a surface finish, a material choice or a time frame, you are speaking to someone who handles the press on a daily basis. They do do not have to pass the question to an abroad factory and wait for an answer.
Delivery within the UK is swift and dependable in a way an overseas order is seldom.
Most requests are ready in two to three weeks after you confirm the proof, and once dispatched, our courier network ships to Grays addresses within one to two working days.
Compare a usual 8 to 12 week baseline lead time for packaging imported from the EU or the Far East, before you even account for a delayed container or a customs delay.
If you have an important launch date or event deadline, do let us know at the initial enquiry stage.
We will confirm frankly whether the schedule is workable rather than making a turnaround that falls short.
Tailored packaging for Grays firms
The packaging formats we offer are suitable for most products, and each one is produced to your measurements and finished with your logo.
The packaging format that is suitable depends on how the product is sold and sent, so the quickest way to get to the correct answer is to inform our packaging experts what you are packing.
Retail and Product Packaging
A custom-printed carton takes care of the selling on the shelf when no one from your team is there to describe the product.
Reverse tuck-end boxes are ideal to lighter retail goods such as cosmetics, supplements and beauty products, whereas a crash-lock base provides heavier items with a secure floor that will not give way during transit.
Both print across all panel, including the inside, so the branding is clearly visible whatever way the box is positioned on a shelf or in a stockroom.
Shipping Boxes for E-Commerce Businesses
Grays’s online brands are shipping continuously.
A bespoke mailer box is frequently the only tangible interaction a customer ever has with a brand, because there is no shop visit or in person handover to rely on.
Printed on both the inside and exterior, it helps protect the product across the courier network while making the unboxing itself a marketing moment. A well-fitted box also lowers the damage and returns that a poorly sized one creates.
A simple brown outer will carry the parcel, but it reveals nothing to the customer about who sent it or why it looks the way it does.
Make a lasting impact from the moment it comes with Custom Pack Studio.
Gift and display boxes
Bespoke gift boxes remain essential.
A sturdy box with an simple closure, foil print on the lid, or a smooth-touch coating influences the way a product is viewed before it is even unwrapped.
It is precisely the point for jewellery, perfume and boutique food brands, where the packaging forms part of what the customer has paid for.
The foil stamping finish is the final treatment that creates the strongest impact on a store shelf, drawing light in a way flat print cannot, while soft touch coating has more effect once the box is in the customer’s hands, since it signals quality the moment they pick it up
Embossing sits between the two options, placing a logo that you can see and feel alike, and it works very well on jewellery and perfume boxes where the surface is part of the presentation.
Sleeves and wallets
Not every brand project needs a complete box rebuild.
A custom-printed sleeve slides over an existing tray or product, adding your branding without the need to redesign the entire pack, making it ideal for a limited promotional run or a seasonal variant.
A wallet-style box folds around flatter products such as cards or cosmetics sets, and printed inserts prevent loose items from moving inside a larger box during transit.
Corrugated Boxes and Transport Packages
A folding carton will not endure a lengthy delivery journey or safeguard a breakable item.
Corrugated board is made for that purpose.
We make corrugated cardboard boxes to specific pack sizes and print them in full-colour, so a Grays brand shipping nationwide gets protection and presentation together in one format, well beyond a simple double walled box with a sticker applied on top.
Sectors We Support Across Grays
Grays’s business mix includes beauty and skincare labels, jewellery makers, food manufacturers, company offices and e-commerce companies.
Food and drink businesses face the most demanding standards, as product safety in contact with the product comes first over any consideration of how the box is seen.
That is the place where our BRC Global Packaging certification at High Hygiene level makes a difference, whether you are a small bakery or a bulk supplier. It is the benchmark that supermarket buyers and independent shops often want to see before stocking a new product.
Jewellery brands regularly get more value from their packaging investment than many other business sectors.
A sturdy box with a tailored insert typically houses an item worth far more than the box itself, so the overall presentation must convey that value.
Cosmetics and perfume brands make use of protective fitments and premium finishes for a similar reason. Since the product itself is small, the box handles most of the persuading when displayed on a retail shelf.
Online retail businesses need a mailer that gets through the courier network intact.
For numerous online sellers, the parcel is frequently the only tangible interaction a customer has with the brand.
No minimum order, all quantity is allowed.
Request most packaging suppliers for 50 boxes branded with your own design on them.
You may regularly be asked to return only once you are ready to commit to to 500 or 1,000. For a Grays business trialling a new product or trialling a small batch before scaling, that is a major commitment.
We do not impose any minimum.
Request a single sample to judge print quality, fifty boxes for a market stall, or a few thousand once a retail listing confirms demand. The process and pricing structure remain unchanged at every quantity.
Unit cost decreases as quantity goes up, which is common throughout the packaging industry.
Reorders utilise the same design artwork and setup, so you are never charged twice for the design work involved.
We set out the pricing and the delivery lead time in writing before production begins, so there is no gap between the quotation and what appears on the invoice.
Tailored design support ready, regardless of stage of your journey.
You don’t need a designer in-house to order custom packaging from us here.
If you have a logo and a general idea of what you want, that will be enough to get started. We will define the box structure, create the print ready artwork and provide you with a proof for approval before anything goes to print.
For a product that does not match an off the shelf design, structural design is covered in the quote. It is not applied as an extra.
Images supplied as a screenshot are prepared to the required print specifications.
The majority of artwork is delivered without the resolution or bleed that a box really requires.
Our staff reviews colour accuracy, resolution and bleed against the press profile before any work goes into production, so the print reflects what you signed off.
If you wish to talk through the options before finalising a specification, a design consultation is available.
You can also use our own online design tool if you would like to create the artwork yourself.
Ethically sourced recyclable materials
Every package we manufacture is entirely recyclable and made from board certified by FSC and PEFC. This means it can be traced through an audited supply chain back to a sustainably managed forest.
We are moving away from single-use plastic and EPS foam throughout, replacing them with paper based and biodegradable alternatives where the format permits. These materials break down as they should at the end of their life in a way plastic or foam do not.
If a trustworthy sustainability claim matters to you and your customers, we can guide you through the different approaches your custom packaging makes an difference by cutting down on waste.
What Makes Grays Businesses Select Custom Packaging Studio as Their Primary Packaging Source
One Factory, From Inception to Finish
Every box we make is cut, printed and finished in-house at our Irvine factory.
The same team performs quality checks at each stage, instead of the work being passed from one to separate subcontractors.
A colouring that appears correct on screen will not always print the same way, and the person reviewing it is the one managing the press.
Problems are noticed and sorted out before a box reaches dispatch, by the very same team that noticed the issue at the outset.
The board and ink are likewise sourced from the very same suppliers time after time, so a colour that matched on your initial proof continues to matches your fifth reorder two years later.
Strengthened by close to 30 years in print and packing
Custom Pack Studio started in 2025, but the factory that powers it goes back much further back.
We are a division of KennedySmith (Press) Ltd, a well-established print and packaging manufacturer that has run presses since 1997.
That history has given us strong relationships with board mills and material suppliers. It also gives a team that has already dealt with most of the issues a new packaging order can raise.
That is shown through small details, such as understanding which weight of board can endure a courier journey.
It is equally why we can handle a delicate perfume box and a heavy duty shipping carton in the same week, with presses that have processed both for a number of years.
Your personal contact throughout the entire order
You will be looked after by the identical person from your initial contact right through to the finished completion.
There is no handoff between your sales team and a separate production department.
They are clear on your brief, your timeframe and what you asked for at the proofing stage, so you do not need to keep repeating yourself at every step.
If a product is on backorder or a finish requires reassessment, you will be told straightaway from the individual managing your job.
It furthermore means you will not ever have to go over your order from scratch to someone new partway through the production process.
You can phone, message or message that person straight to them, without having to go through a general enquiries inbox first.
The very same procedure, no matter which quantity
A single sample and a five thousand unit reorder both go through the same proofing and quality checks before either exits the factory.
No thing is hurried along just because the run is limited, and nothing is subjected to extra scrutiny simply because it is big.
A Grays organisation testing a new product gets the same treatment as one submitting a reorder for a national retail listing. The process does not change according to the order size.
This consistency matters more than the saving on a bigger order, because a mismatched batch costs far more to correct than it would have saved in unit price.
Whether it is 50 units for test marketing or many thousands for a retail rollout, the proofing sign off operates in exactly the same way every time.
Get a complimentary estimate for tailor-made packaging in Grays
Call 01294 314 919 or email contact@custompackstudio.co.uk. Let us know what you are packing, approximately how many you require, and how the product is sold or shipped. We will get back with a written quotation and there is no obligation to make an order.
Not quite ready to commit to a full order? Request a physical sample first, at no cost. You will see exactly how the colour appears in natural light and how a soft touch finish feels in your hand, rather than using a screen.
Design support is readily available whenever you need it, there is no set minimum order to satisfy, and every box is bespoke to your product rather than selected from a range of templates.
We make every item ourselves and supply to Grays and throughout the UK from our own site in Irvine. Explore our full range of packaging products or talk to the team directly to begin.
