How a British Maker Works for Kempston
Custom Pack Studio is a part of KennedySmith (Press) Ltd, a manufacturer that has been producing print and packaging in Scotland since 1997.
When you ask about a finish, a material or a deadline, you are talking to someone who works with the press each day. They do not need to relay the question to an overseas factory and wait on a response.
Domestic delivery is speedy and consistent in a way that overseas orders infrequently are.
Most orders are prepared within two to three weeks after you confirm the proof, and once sent, our courier network delivers to Kempston addresses within one to two working days.
Compare that with the typical 8 to 12 week baseline lead time for packaging brought in from the EU or the Far East, before you even take into account a delayed container or a customs hold-up.
If you have got an urgent launch date or event deadline, please let us know at the inquiry stage.
We’ll be upfront about whether the timeline works, rather than promising a quick turnaround that leaves you down.
Bespoke packaging for Kempston companies
The packaging sizes we supply meet the needs of most products, and every one is made to your dimensions and printed with your brand.
The appropriate setup depends on the way in which the product is marketed sent, so the most efficient way to get the accurate answer is to let know to our packaging experts what you are packing up .
Shop and product packaging
A printed carton takes care of the selling on the shelf when no one from your team is there to explain the product.
Reverse tuck-end boxes are ideal to lighter retail goods such as cosmetics, supplements and beauty products, whereas a crash-lock base offers heavier items with a secure floor that will stay intact during transit.
Both of the prints extend across every panel, including the inside, so the branding is clearly visible regardless of how the box is set on a shelf or in a stockroom.
Shipping Boxes for Internet Sellers
Kempston’s digital commerce brands ship orders continuously.
A bespoke mailer box is often the single tangible interaction a customer has with a brand, as there is no shop visit or face-to-face handover to rely on.
Displayed on both the interior and outside, it protects the product across the courier network while making the unboxing itself a marketing moment. A properly fitted box also cuts down on the damage and returns that a poorly sized one creates.
A unmarked plain brown outer will get the parcel where it needs to go, but it reveals the customer almost nothing about who sent it or why it appears the way it does.
Make a memorable impact the moment it arrives with Custom Pack Studio.

Special and Presentation Boxes
Personalised gift boxes are essential.
A solid box with an easy closure, foil detailing on the lid, or a soft-feel coating influences the way a product is perceived before it is even opened up.
It is exactly the situation for jewellery products, perfume, and boutique food brands, where the packaging forms part of what the customer has purchased.
The foil stamping finish serves as the finish that delivers the biggest impact on a store shelf, drawing light in a way flat print cannot, while soft touch coating works better once the box is in a person’s hands, since it signals quality the moment they touch it
Embossing lies in between, creating a logo that can be both seen and felt, and it is particularly effective on jewellery and perfume boxes, where the surface itself enhances the presentation.
Sleeves and wallets
Not all branding project needs a full box rebuild.
A branded sleeve slides over an in-place tray or product, introducing your branding without the need to redesign the whole pack, which is ideal for a limited marketing run or a seasonal variant.
A wallet-style box folds neatly around flatter products such as cards or cosmetics sets, while labelled inserts help prevent loose items moving inside a more spacious box during transit.

Ribbed packaging and delivery boxes
A folding carton is unable to survive a extended courier trip or safeguard a breakable item on its own.
Corrugated board is designed for that purpose.
We make corrugated cardboard boxes to custom pack sizes and present them in colour, so a Kempston brand shipping nationwide gets cover and identity in a single format, much further than a plain double walled box with a sticker applied on top.
Sectors We Cover Within Kempston
Kempston’s portfolio includes beauty and skincare brands, jewellery businesses, food businesses, corporate offices and e commerce companies.
F&B and drink businesses encounter the most stringent requirements, because safeguarding in touching the product always takes priority over the box’s appearance.
That is where our BRC Global Packaging certification at High Hygiene level makes a real difference, if you are a boutique bakery or a wholesale supplier. It is the grade that supermarket buyers and independent retailers usually want to see before they will list a new product.
Jewellery brands regularly derive a higher return from their packaging investment than the majority of other categories.
A stiff box with a custom-fitted insert is often carrying an object worth considerably more than the box itself, so the packaging must reflect that value.
Beauty products and perfume brands rely on protective packaging and high-quality finishes for the same reason. The product is small, so the box does the majority of the convincing on a shelf.
E commerce and subscription businesses need a mailer that can endure the courier network without harm.
For many internet-based sellers, the parcel is the one and only actual point of contact a customer ever has with the brand.
Zero Minimum Quantity, Any Quantity Welcomed
Most packaging suppliers will offer 50 boxes printed with your own design.
You will frequently be asked to return when you can commit to five hundred. That is a substantial demand for a Kempston business evaluating a new product or ordering a small batch before it expands.
We don’t set any minimum requirement at all.
Order one sample to assess print quality, a batch of fifty boxes for a market stall, or several thousand once a retail listing demonstrates customer demand. The process and pricing structure are unchanged at every quantity.
Unit cost decreases as order volume rises, which is typical throughout the packaging industry.
Reorders use the same design artwork and setup, so you are not ever charged twice for the design work.
We verify the pricing and lead time in writing before production begins, so there is no gap between the quote and what is shown on the invoice.
Creative help provided regardless of which stage you are presently.
You don’t need an internal designer to order custom packaging from our team here.
If you have a logo and an outline idea of what you want, that will be enough to begin. Our team will define the box structure, produce the print ready artwork and show you a proof for approval before anything goes to print.
For a product that does not suit an ready-made format, structural design is built in in the price. It is not added as an extra.
Artwork sent as a JPEG file are reworked to meet proper print specifications.
Most artwork arrives without the resolution or bleed that a box genuinely requires.
Our staff checks colour accuracy, resolution and bleed against the press profile before anything goes to production, so the final print corresponds to your approved artwork.
A design appointment is on hand if you would rather to talk through the options before agreeing to a specification.
You can equally use our own online design tool if you want to create the artwork yourself.
Eco-friendly, ethically sourced materials
Every item we make is entirely recyclable at end of use and crafted from card bearing FSC and PEFC approval. So it can be tracked through an audited supply chain all the way back to a sustainably managed forest.
We are moving on from single use plastic and EPS foam across the range, swapping them for paper derived and biodegradable alternatives where the format permits. Those materials break down naturally at the end of their life in a way plastic and foam do not.
If a credible sustainability claim counts to you and your customers, we can support walk you through the various ways your bespoke packaging contributes to cutting waste.
Reasons Kempston Businesses Rely on Custom Pack Studio as the Chosen Packaging Provider
One factory, from inception to completion
Every box we create is cut, printed and completed entirely within our Irvine factory.
The same group oversees quality at every stage, rather than the job moving between various subcontractors.
A colour tone that looks accurate on screen does not always print the same, and the person inspecting it is the one operating the press.
Issues are noticed and resolved before a box reaches dispatch, by the same team that noticed the issue initially.
Board and ink are sourced from the same suppliers every time, so a colour that matched exactly your first proof will also match your fifth reorder two years later.
Strengthened by close to thirty years in print and packaging
The Pack Studio began in 2025, although the factory behind it dates back a lot further back.
We are members of KennedySmith (Press) Ltd, an established print and packaging manufacturer running presses since 1997.
That history has built long-standing relationships with board mills and supplier partners. It also shows our team has already managed the majority of the challenges a new packaging order can bring.
It shows in small details, such as being aware of which weight of board can withstand a courier delivery.
It is as well why we can deal with a delicate perfume box and a robust shipping carton in the same week, using presses that have worked on both for a number of years.

Your personal contact throughout the complete order
You will be handled by the same person from your initial query right through to the final delivery.
There is no passage between a sales team and an independent production department.
They already understand your specification, your deadline and what you requested at the proofing stage, so you do not have to repeat yourself at each stage.
When a item is on back order or a surface finish requires reassessment, you will hear about it directly from the person managing your job.
It also means you never have to explain your order from scratch to a new person partway through production.
You can call, email or text that person directly, without the need to go through a general enquiries inbox first.
A identical approach no matter the volume
A one sample and a five thousand unit reorder receive the same proof and inspection checks before either leaves the factory.
No job is hurried just because the run is short, and no job is given closer inspection merely because it is large.
A Kempston firm trialling a new product is held to the same standard as one making a repeat order for a national retail listing. The procedure remains the same, whatever the order size.
That reliability is important far more than any saving achieved from a larger order, because a poorly matched run eventually costs additional to put right than it saved you in cost per unit.
Whether it is 50 units for market testing or many thousands for a retail rollout, the proofing sign off works in the same way on every occasion.
Get a free quotation for customised packaging in Kempston
Please call 01294 314 919 or email contact@custompackstudio.co.uk. Let us know what you are packing, approximately how many units you require, and how the product is sold or shipped. We will then issue a written quotation with no obligation to place an order.
If you are not ready to go ahead to a full order? Try asking for a physical sample first, without charge. You will notice exactly how the colour appears in natural light and how the soft touch finish feels when held in your hand, rather than relying on a screen.
Our design support is readily available whenever you want it, there is no smallest order to meet, and each box is crafted around your product rather than picked from a shelf of designs.
We produce every product ourselves and supply to Kempston and throughout the UK from our own site in Irvine. Browse our full range of packaging products or talk to the team directly to start.



























