Why the UK Manufacturer Benefits Richmond upon Thames
Custom Pack Studio is part of KennedySmith (Press) Ltd, a producer that has been creating print and packaging in Scotland since 1997.
When you make an enquiry about a finish, materials or the deadline, you are talking directly with someone who uses the press every day. They do not need to send the question on to an overseas factory and wait on a response.
Domestic UK delivery is prompt and reliable in a way an international order seldom is.
Most orders are prepared within 2 to 3 weeks after you approve the proof, and once dispatched, our courier network delivers to Richmond upon Thames addresses within 1 to 2 working days.
Contrast that with the typical eight to twelve week baseline lead time for packaging shipped from the EU or the Far East, before you even take into account a delayed container or a customs holdup.
For a key launch date or event deadline, let us know at the enquiry stage.
We shall check honestly whether the schedule is workable, rather than promising a rapid turnaround that lets you down.
Tailored packaging for Richmond upon Thames businesses
The formats we offer cover most of the products, and every one is made to your measurements and finished with your logo.
The correct option depends on how the product is sold and sent, so the fastest way to get the right answer is to tell our packaging experts what you are packing .
Commercial and Item Packaging
A branded carton takes care of the selling on the shelf when nobody from your team is there to explain the product.
Reverse tuck end boxes are suitable for lighter-weight retail goods such as cosmetics, supplements and beauty products, while a crash lock base provides more substantial items with a floor that will stay secure in transit.
Both are printed on every panel, including inside, so the branding remains visible regardless of how the box is positioned on a shelf or in a stockroom.
Custom Boxes for E-commerce Shops
Richmond upon Thames’s online retail brands are dispatched continuously.
A personalised mailer box is often the single tangible encounter a customer ever has with a brand, because there is not any shop visit or in person handover to rely on.
Produced inside and out, it shields the product across the courier network while turning the unboxing itself a part of the marketing. A well-fitted box also cuts the damage and returns that a poorly sized one can cause.
A simple plain-coloured outer can allow the parcel sent on its way, but it does not tell the customer anything about where it came from or how it looks.
Make a strong initial impact as soon as your order is delivered with Custom Pack Studio.

Present and unveiling boxes
Custom gift boxes can make a big difference.
A solid box with a flush closure, foil stamping on the lid, or a soft-feel coating alters how a product feels before it has even been opened.
It is exactly the case for jewellery, perfume and boutique food brands, in which the packaging constitutes part of that which the customer has paid for.
Hot foil stamping is the option that makes the biggest impact on a shelf, catching the light in a way flat printing never can, while soft touch coating performs better once the box is in a person’s hands, as it conveys premium quality the moment they pick up it.
Raised detailing bridges the two, producing a logo you can both see and feel, and it is particularly effective on jewellery and perfume boxes, where the surface forms part of the presentation.
Sleeves and wallets
Not every brand project needs a full box rebuild.
A printed sleeve fits over an existing tray or product, bringing your brand identity without the need to change the whole pack, which is well suited for a limited advertising run or a time-limited variant.
A wallet style box sits neatly around flatter products such as cards or cosmetics sets, while printed inserts help prevent loose items moving inside a larger box during transit.

Ribbed packaging with shipping cases
A cardboard carton can’t survive a lengthy courier journey or safeguard a breakable item on its own.
Fluted board is designed precisely for that purpose.
We create corrugated cardboard boxes to bespoke pack sizes and produce them in full colour, so a Richmond upon Thames brand shipping across the country enjoys protection and brand presentation woven into one format, well beyond a plain double walled box with a sticker simply slapped on top.
Domains We Support in Richmond upon Thames
Richmond upon Thames’s portfolio covers beauty and skincare brands, jewellery makers, food producers, corporate offices and e-commerce companies.
Food and drink businesses encounter the toughest requirements, because safeguarding in contact with the product always is prioritised over the box’s look.
That is the place where our BRC Global Packaging certification at High Hygiene level can make a difference, whether you are a small-batch bakery or a wholesale provider. It is the benchmark that supermarket procurement teams and independent shops typically want to see before listing a new product.
Jewelry labels regularly gain a larger return from the packaging spend than the majority of categories.
A solid box with a fitted insert often contains an item worth far more than the box itself, so the packaging must reflect that value.
Beauty products and perfume brands depend on protective fittings and premium finishes for largely the same reason. It is compact, so the box does much of the persuading on the shelf.
E-commerce and subscription businesses need a mailer that arrives with the customer through the courier network in one piece.
For a lot of online sellers, the parcel is the sole physical connection a customer has with the brand.
Zero Minimum Purchase, All Quantity Accepted
Many packaging suppliers will offer 50 boxes printed with your own design.
You might regularly be asked to return only once you are ready to commit to to 500 or 1,000. For a Richmond upon Thames business testing a new product or testing a small batch before scaling, that is a major commitment.
We do not set any minima.
Order one sample to check print quality, 50 boxes for a market stall, or several thousand once a retail listing confirms demand. The process and pricing structure remain the same at each quantity.
Per-unit price falls as quantity increases, which is typical throughout the industry.
Reorders have the identical artwork and setup, so you are not charged twice for the design work.
We set out pricing and lead times in writing before production starts, so there is no gap between the quotation and what appears on the invoice.
Project support provided whatever stage you are at
You do not need an internal designer to order custom packaging from our team here.
If you already have a logo and a basic idea of what you need, that is sufficient to begin. Our team will sort out the box structure, create the print ready artwork and provide a proof for your approval before anything goes to press.
For a item that does not fit an off-the-shelf format, structural planning is included in the price. It is not charged as an added extra.
Files provided as a JPEG or screenshot are rebuilt to correct print specification.
Most artwork comes lacking the image resolution or bleed that a box genuinely requires.
Our team checks colour accuracy, definition and bleed against the press profile before anything else goes into production, so the final print aligns with what you confirmed.
A design appointment is available if you would prefer to discuss the alternatives before agreeing to a plan.
You can equally use our own online design tool if you want to design the artwork yourself.
Responsibly Procured, Recyclable Materials
Every carton we produce is fully recyclable and made from board certified by FSC and PEFC. This indicates it can be traced through an verified supply chain back to a sustainably managed forest.
We are phasing out single use plastic and EPS foam throughout the range, substituting them with paper based and biodegradable alternatives wherever the format permits. These materials decompose properly at the end of their life in a way plastic and foam do not.
If a trustworthy environmental claim matters to you and your clients, we can assist walk you through the range of ways your bespoke packaging can help in cutting waste.
The Reason Richmond upon Thames Businesses Select CPS Packaging as the Chosen Packaging Supplier
An individual plant beginning at start through to end
Every carton we create is cut, decorated and completed entirely onsite at our Irvine factory.
A same team supervises quality throughout every stage, rather than the work being handed from one subcontractor to another.
A colour that seems correct on screen does not always print the same, and the person inspecting it is the one running the press.
Faults are spotted and fixed before a box ever reaches dispatch, by the very same team that noticed the issue first.
Board and the ink also come from the same trusted suppliers again and again, so a colour that matched your original proof still matches your fifth reorder two years down the line.
Bolstered by close to three decades in publishing and packaging
Custom Pack Studio was launched in 2025, but the factory behind it has a much longer heritage.
We are a division of KennedySmith (Press) Ltd, a well-established print and packaging manufacturer running presses since 1997.
This track record has built long-standing relationships with board mills and material suppliers. It also gives a team that has already worked through most of the challenges a new packaging order can present.
That is evident in minute details, such as knowing which board weight will withstand a courier journey.
It is as well why we can deal with a delicate perfume box and a heavy-duty shipping carton in the same week, with presses that have managed both for a number of years.

A dedicated contact for the whole order
You will be taken care of by the very same person from your original contact right through to the final handover.
There is no passing on between the sales team and a separate production department.
The team understand your brief, your timeframe and what you requested at the checking stage, so you do not need to repeat yourself at every stage.
If a material is on back-order or a finish needs reviewing, you will receive this personally from the person handling your job.
It equally means you do not need to explain your request from the beginning to a new person during production.
You can contact that person directly by phone, email or message, without needing to use a general query inbox first.
A same process no matter the quantity
A one sample and a five thousand unit reorder undergo the same final proofing and quality checks before either leaves the factory.
Nothing is rushed through because the project is small, and nothing is given extra scrutiny because it is larger.
A Richmond upon Thames business trialling a new product is given the same standard as one submitting a reorder for a national retail listing. The process stays the same, regardless of order size.
That uniformity is important far more than any cost saving from a larger order, because a poorly matched run ultimately costing extra to correct than it saved you in cost per unit.
Whether it is fifty units for a market trial or a few thousand for a retail launch, the proofing sign off uses the identical process each time.
Get a Complimentary Quote for Bespoke Packaging in Richmond upon Thames
Ring 01294 314 919 or email contact@custompackstudio.co.uk. Let us know what you are packing, approximately how many you need, and how the product is marketed or delivered. We will respond with a written quote and no obligation to order.
Not ready to commit to a full project? Request a physical sample initially, at no cost. You will see exactly how the colour appears in everyday light and how a soft-touch finish feels in your hand, rather than relying on a screen.
Design support is readily available whenever you need it, there’s no minimum order to meet, and every box is built around your product, instead of selected from a shelf of templates.
We produce every item ourselves and supply Richmond upon Thames and places across the UK from our own factory in Irvine. Browse our complete range of packaging products or speak to the team straight away to begin.



























