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How to Order Packaging as a Small Business

how-to-order-packaging-as-a-small-business

When your business is just getting started, ordering your first packaging for your product can feel confusing.

This guide is here to simplify the process so you can feel like a packaging professional before you begin.

What do I need before I order packaging?

Begin with the product dimensions.

Measure the widest points and include anything that must sit inside the pack, such as a leaflet or insert.

Give the packed weight too, because a heavy bottle needs a different structure from a light carton.

Different packaging has different functions.

Retail packaging must display the product clearly on a shelf. Ecommerce packaging has to protect it through the courier network (and look great on arrival!).

If the printed box goes inside a separate shipping carton, tell the supplier. Sometimes the outer carton can provide the strength needed in transit.

Your first enquiry should also state the quantity and required delivery date.

Send any existing logo or artwork files, but do not delay the conversation if they are not ready. Design support can begin with a rough idea.

Now all the core elements are considered, its time to begin.

Step 1: choose the box structure and board

The product and sales channel narrow the packaging range quickly.

A folding carton suits many products sold in-store. Corrugated cardboard gives a postal box extra protection when it will travel as a parcel.

A crash-lock base opens quickly, which helps a team packing repeated orders by hand. It also supports more weight.

Lighter retail products may suit a reverse tuck-end carton, while a printed sleeve can add branding around an existing tray.

You do not need to know the technical name before asking for help.

Send a photo of the product or post a sample to the team. Custom Pack Studio can recommend a structure and explain why it fits the job.

Step 2: decide quantities for new products

Use expected sales to help determine your order quantity.

While a large order may reduce the price of each box, it also can be more risky investment and takes up warehouse space.

Ask for prices at quantities you may realistically order before committing.

Custom Pack Studio has no minimum order, so start with a sample and use it to decide how many packs the launch needs.

If it works, increase the next run once sales provide evidence.

Step 3: prepare the packaging design

Packaging artwork must fit the flat cutting shape used to make the box. It marks the trim and fold positions so important text does not disappear around an edge.

If your artwork is ready, upload it with the order details.

Check that the colours and fonts are correct, and include any legal copy the product needs. Food, cosmetics and supplements may need specific information on the pack.

Custom Pack Studio gives you two routes.

The online design tool suits a business that wants to create the pack directly. If you need help choosing the layout or preparing files, book a packaging design consultation.

Step 4: approve a packaging sample

A screen proof checks the words and position of the artwork. It cannot show how the board feels or whether the product moves inside the finished pack.

Order a physical sample when fit or protection matters. Put the real product inside and close the box as your packing team would.

If you have time, test the package by sending it to your home or business in the mail.

A sample is also the right place to judge colour. View it in the lighting where a customer will see it.

Custom Pack Studio offers packaging samples for this stage.

Step 5: confirm production and delivery details

Read the quote against your original brief. The size and quantity should match, along with the material and print specification.

Check whether design work or tooling is included. The delivery address and timing should be written down too.

Stock supplies may be available quickly, while custom work needs an agreed production schedule and a delivery quote for your address.

Structure and material availability set the earliest production date. Work begins after the artwork is approved.

Check delivery charges as part of the total price before planning a launch around it.

Custom Pack Studio manufactures in Scotland and delivers across the United Kingdom.

Keeping production in the UK makes communication straightforward when a proof changes or the delivery plan needs attention.

How to order eco-friendly packaging

Many packaging suppliers claim to be environmentally friendly. Make sure they have the credentials to back this claim.

Ask which packaging materials are recyclable through normal collections and where the paper or board comes from.

Custom Pack Studio uses 100% recyclable materials from FSC and PEFC certified sources.

Right-sizing can also reduce void fill, while paper tape may be a better match than plastic adhesive tape for some cardboard packs.

Material still has to protect the product. A damaged item and replacement shipment create waste of their own, so the lightest board is not automatically the right packaging.

What happens after approval?

Production begins once you approve the final proof and specification. The in-house team prints and cuts the board.

Finished work is checked against the agreed sample before the order is packed for transport.

Keep the approved proof and quote with your records.

A reorder is straightforward when every detail remains the same, though a small change to the product dimensions may require an updated structure.

We’ll always save your order on file for when you are ready to order again.

Questions about ordering packaging

Can I order one custom box?

Yes. Custom Pack Studio has no minimum order, which means you can order one box as a sample or for a photoshoot. The same design can move into a short run when you are ready.

Can I order packaging without finished artwork?

Yes. Share the logo and any brand guidelines you have, then explain what the pack needs to communicate. The design team can turn those materials into box artwork and explain what is possible within your budget.

How long does custom packaging take?

Timing depends on the structure and quantity, plus how quickly the proof is approved. Material availability can affect the schedule as well. Give the supplier your required date at the start so they can confirm what is realistic.

How do I get a price?

Send the product measurements and expected quantity. Include the delivery date in the brief. Attach artwork if it exists, or say that design help is needed. Use the contact page to request a free quote and the team will explain the next step.

Speak to the Custom Pack Studio team today for your free quote

Now you know how to order packaging, why not give it a go!

Custom Pack Studio is UK’s growing packaging partner for small businesses nationwide. We work closely with businesses to design and produce packaging to elevate their business.

With no minimum order quantities and helpful support, our team is ready to grow with you.

Talk to our team today to learn more by calling 01294 314919.

Our Process

From idea to product in 
three easy steps

Step 1
Select and Configure

Select from our range of packaging styles and configure dimensions and specifications.

Step 2
Design your branded packaging

Create or upload your existing designs for each area and insert.

Step 3
Send to Print!

Once you are happy send your order to us and we will look after bringing your design to life!

About Us

All About Custom Pack Studio
A few words from Custom Pack Managing Director, Joni Tan:

“One thing I delight in hearing after a meeting is ‘well, that was easy.’

That’s not an accident as it’s exactly what we set out to build. I genuinely believe that great packaging shouldn’t be a privilege reserved for businesses with big budgets or big order volumes.

Every product deserves to be presented well, whatever stage you’re at. Whether you want to talk it through with us or just jump straight into our online design tool and do it yourself, we’ve made sure there’s a straightforward route in for every kind of business.

No minimums, no hidden costs, no hoops to jump through. Custom Pack simply offers great packaging, made right here in Scotland.”

Custom Pack Studio & Kennedy Smith
Custom Pack Studio Managing Director Joni Tan

Based in Irvine, Custom Pack Studio is home to one of Scotland’s most advanced packaging development facilities.

Our experienced team has been working in the packaging industry for decades in tandem with Kennedy Smith. Our goal is to help individuals and businesses from any sectors to design and develop quality packaging exactly how you envision it. 

Whether you are an established brand looking for a packaging solution to help you scale and match your growth journey, or a new local family business looking for your products to hit the market in style, Custom Pack Studio is here to meet all your packaging needs.

Riverside Business Park, Irvine
Based at one of Scotland's most advanced packaging development centres, we have the tools and capabilities to meet the packaging needs of businesses of all shapes and sizes.
Location
2 Brewster Pl, Irvine KA11 5DD
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