Regardless of your packaging requirements, from one sample to a full range of products for an ongoing account, are handled by one factory and one dedicated team.
Your artwork is kept safe with us, your colours retain their true appearance from the first order through the tenth, and we communicate clearly whenever a deadline allows little room for delay.
From your initial sample to a reorder two years later, one dedicated contact manages your enquiry, production and delivery. The specification stays the same because the same person continues at the helm.
For a packaging supplier designed to expand with your business, get in touch with the helpful team at Custom Pack Studio now.
What differences take place when packaging becomes an sustained supplier relationship with Chester-le-Street
A first order mainly assesses the box itself: whether it fits, prints correctly and arrives on schedule.
A relationship with a supplier gains trust by order six, when an identical product requires the same colour and fit, without needing the specification again.
We oversee board stock and ink mixing in our own factory, making sure colour and wall thickness remain consistent from your first order through every reorder.
The person putting together your quotation is also the one who operates your job on the press.
Questions about a reorder go directly to them for a straightforward, honest answer.
Reasons Chester-le-Street businesses prefer our packaging options
There is no minimum purchase on everything.
There’s no minimum order requirement for anything we produce, so a single sample or a repeat order of five hundred units follows exactly the same process!
Whether the order is modest or substantial, we are ready to take it on, with no minimum volume required and no extra fee simply because it is limited.
This means our growth stays aligned with your Chester-le-Street business.
As soon as you are ready to grow your business or product line, we will be by your side throughout each stage of your journey!
A sole designated contact right from enquiry to delivery
Your dedicated contact stays with your account from initial enquiry through to delivery, so they understand your spec when you are ready to place another order.
You are not passed between departments, or forced to explain the job again to a new person whenever you get in touch.
Generations of internal manufacturing
Our parent company, KennedySmith (Press) Ltd, has managed printing presses in the UK from 1997.
That history shows the board and ink suppliers fulfilling your order are long-standing contacts developed over decades, rather than sourced afresh for each job.
As we blend ink and maintain our own board stock, colour matching is not dependent on a third party printer understanding your brief.
The proof you approve is precisely what leaves the factory.
Supply created for your Chester-le-Street business
Wherever your business is based in the country, we deliver everything from one sample to a full pallet!
Every order is collected by our delivery service from the Irvine factory under a single schedule, irrespective of its size or destination in Chester-le-Street.
Whether one box must be sent by courier for approval or multiple pallets need scheduling around a launch date, one consistent logistics process coordinates everything, ensuring delivery remains unchanged as the order grows.
Personalised Designs Built Centred on Your Goods
Some products cannot be accommodated within a standard box.
When yours has an uncommon shape or awkward dimensions, we design the structure to fit around it. Components that require separation during transit are given the same consideration, being built into the structure instead of being added afterwards.
Your actual product is where our design journey begins, rather than a specification sheet alone. Before full production begins, a first sample checks its fit and function.
If the die cut needs adjusting, we adjust it and prepare a second sample instead of producing a batch that is unsuccessful.
Wrapping items from Bespoke Pack Studio
All packaging within our collection is produced in our own factory, ensuring the finish approved on the basis of a sample is identical to the finish supplied for an order of five hundred.
From tailored packaging for a single product line to the accessories that complete each order, everything is manufactured on one production line.
Containers and boxes
Reverse tuck end cartons and crash lock boxes are suitable for various retail and product packaging, with each panel printed so branding stays visible wherever containers are placed.
For jewellery and gifting, a rigid box with magnetic closure or a foil stamped lid does much of the selling before it has even been opened.
The standard of the board material and accuracy of the die cutting are equally important as the print itself.
Corrugated letter packaging and freight packaging
Postal mailer boxes are designed to match your product’s measurements, reducing surplus void fill and reducing the damage that an ill-fitting box may cause in transit.
For larger objects, we create corrugated cardboard boxes and shipping cartons in full colour, while printed inserts cushion the contents.
A gusseted box opens out to accommodate several items in one order, making it ideal for subscription boxes or bundle deals whose contents vary each month.
Packing solutions for the field
Our premium packaging is designed to support a wide variety of products across many industries.
Edible packaging provisions
We hold BRC Global Packaging certification at High Hygiene level, which is usually the first thing food packaging customers ask about, from small bakeries to wholesale suppliers expanding into retail.
Packaged products for food and drinks must meet the strictest standards of every category we supply, because safety during product contact is more important than appearance.
Luxury arena
When jewellery and cosmetics are transported, a fitted insert or foam cavity keeps each product securely, while finishes such as foil stamping or soft touch lamination echo what lies within.
We assist with designing packaging that complements your items and adds your brand a high-end feel.
Shipping cartons for ecommerce retailers
When a mailer reaches its destination crushed, it often prompts a return or refund request, making sturdy packaging important for ecommerce brands operating across courier networks.
Moreover, tailored packaging turns unboxing into a lasting experience.
Transforming an opportunity into customer loyalty and, occasionally, free online advertising!
Keeping every reorder consistent
We handle every reorder as we do a first order, using the same named contact, proofing process, and board and ink suppliers as previously.
As your order increases in size, the per-unit price decreases, with the saving included in the pricing rather than depending on a discount code.
That same pricing structure covers twenty boxes, a few thousand replenished within a quarter, and a pallet reserved for bulk delivery.
A matched reorder obtained from a different supplier undergoes the same proofing and quality checks as a new design.
Nothing is accepted just because it looks like something you already had.
Ethical sourcing from our premier packaging facility
Each box we make is completely recyclable, helping to minimise both plastic rubbish and waste sent to landfill.
We will avoid adding laminate solely for a glossy finish if doing so makes a box harder to recycle, and we are moving away from single use plastic and EPS foam throughout the range.
If you need a sustainability claim to withstand procurement audit scrutiny, we would be delighted to talk it through with you in person or by telephone.
How swapping or initiating functions
Contact us with an rough outline of what you need to pack, your location in Chester-le-Street, the quantity you require, and whether we need to replicate an existing supplier.
Request a sample through our free samples service when trialling new products or checking quality before placing a full order.
Sign off on the proof after our team has created the artwork, checked it against any existing specification and confirmed the pricing in writing.
Manufacturing and delivery usually take two to three weeks. Most UK and Chester-le-Street addresses get their orders within one to two working days of dispatch.
As needed, reorder via your established named contact using the specification already on file.
Receive your complimentary quote from a Chester-le-Street packaging provider today
Explore your ideal packaging solution with Custom Pack Studio today.
Call 01294 314 919 or email contact@custompackstudio.co.uk. Switching from another supplier? Send us your current specification or a sample of your existing box, and we can quote directly against it, without starting from a blank page.
Starting from the beginning works equally well.
Let us know what you are packing and the amount required, either by phone or by beginning a design with our online design tool before ordering, and we will quickly provide a written quotation with no obligation to proceed.
Your initial order includes a no-cost sample, and so does the day an existing account moves to us. Whichever path you take, the person preparing your quotation will still be looking after your account two years from now.
We ship throughout the UK straight to Chester-le-Street from our Irvine manufacturing facility, no matter where your business is situated.
