Whatever your packaging requirements, from one sample to a complete range of products for an ongoing account, one factory and one team oversee the entire process.
We keep your artwork on file, match your colours on your tenth reorder as we did on the first, and tell you honestly when a deadline is tight.
From your initial sample to a reorder two years later, one dedicated contact oversees your enquiry, production and delivery. The specification remains unchanged because the same person continues at the helm.
For a packaging supplier created to grow alongside your business, reach out to the helpful team at Custom Pack Studio today.
Which alterations happen when packing becomes an enduring supplier relationship with Hitchin
Once that initial order comes in, the focus shifts to the box: its fit, its print quality, and whether it gets to you on time.
A strong supplier relationship proves itself on order six, when the same product requires the same colour and fit, without you explaining the specification from scratch.
Because we oversee board stock and ink mixing inside our own factory, your colour and wall thickness remain consistent from the initial order through every reorder that follows.
The person who prices your job also prints it on the press.
When a reorder needs further explanation, they are the person to speak to directly for a straightforward answer.
Why Hitchin-based businesses turn to our packing solutions
No minimum quantity required on any item
We impose no minimum order on any product we make, so one sample and a reorder of five hundred units go through the same procedures.
Whether the order is limited or considerable, we are ready to take it on, with no minimum volume required and no extra fee simply because it is modest.
This indicates we develop in step with your Hitchin enterprise.
When you are ready to develop your business or extend your product range, we will support you at each stage of the journey.
Just one committed contact, from initial request to delivery
The same person continues to be responsible for your account from your initial enquiry through to delivery, already familiar with your specifications when it is time to reorder.
You are never transferred from one department to another, nor required to repeat the details of your job every time you call.
Decades of in-house manufacturing
From 1997, our parent company, KennedySmith (Press) Ltd, has operated printing presses in the UK.
That history means the board and ink suppliers supporting your order are established contacts built over decades, not new sources found for each incoming job.
We blend ink and hold board stock in house, so colour matching does not rely on a third party printer understanding your brief.
The version approved on the proof is the same as what leaves the plant.
Despatch personalised for your Hitchin operation
No matter where your business is located in the country, we send out everything from one sample to a full pallet!
Every delivery is picked up from the same Irvine factory according to the same regular schedule, whatever the size of the order or delivery destination in Hitchin.
Whether a single box requires couriering for approval or several pallets must arrive for a launch date, one logistics process manages both, ensuring delivery remains consistent as orders grow.
Tailor Made Creations Created To Suit Your Offering
Some products do not fit inside a standard box.
If yours has an unusual shape or awkward dimensions, we create the structure to fit it perfectly. Components requiring separation during transit receive the same considered treatment, built into the structure from the outset rather than introduced later.
Our design department deals directly with your actual product rather than depending entirely on a spec sheet. The first sample checks fit and function before complete production starts.
If the die cut needs adjusting, we update it and prepare a second sample instead of producing a batch that is unsuccessful.
Boxing products from Custom Pack Workshop
Every item of packaging in our range is produced within our own factory, ensuring the finish signed off on your sample is precisely the finish supplied with an order of five hundred.
All items from bespoke packaging for one product line to the accessories included with an order is made on one production line.
Crates and carton boxes
Reverse tuck end cartons and crash lock boxes suit a broad range of retail and product packaging, with printing on every panel to help keep your branding visible regardless of how the container is positioned on a shelf.
For jewellery and gift-giving, a rigid box with magnetic closure or a foil stamped lid handles much of the selling before it is even opened.
The quality of the board and the accuracy of its die cut are just as important here as the printing itself.
Corrugated envelopes and delivery packaging
Postal mailer boxes are customised to your product’s dimensions, cutting down on void fill and preventing the damage an inadequately fitting box can cause in transit.
For bigger or heavier items, we make corrugated cardboard boxes and shipping cartons in full colour, while printed inserts offer cushioning for the items inside.
A gusseted box unfolds to accommodate several items in one order, making it well suited for subscription boxes or bundle deals whose contents change each month.
Parceling personalised to any sector
Our quality packaging is appropriate for a wide range of products across various industries.
Grocery packaging items
Our BRC Global Packaging certification includes the High Hygiene level. It is typically the initial assurance food packaging customers seek, from independent bakeries to wholesale suppliers moving into retail.
Food and drink packaging is subject to our highest requirements, because safety during contact with the product is more important than the box’s appearance.
Prestige arena
For cosmetics, a customised insert or foam recess keeps items secure during transit, while options including foil stamping or soft touch lamination echo the product within.
We support you in creating packaging that suits your products, bringing a luxurious feel for your business.
Mail parcels for ecommerce businesses
A mailer arriving crushed often prompts a return or refund request, so e-commerce brands require a box designed to withstand the courier network and arrive intact.
In addition, bespoke packaging makes the opening of your order memorable.
Turning an opportunity into customer loyalty and, on occasion, complimentary online advertising!
Preserving every reorganisation continuously
Your reorder receives exactly the same treatment as your first order. That includes the same named contact, identical proofing process, and board and ink supplied by the same suppliers as before.
Larger orders lower the unit cost, with the reduction included in the stated price rather than requiring a discount code to be applied.
This pricing model is applied equally to twenty boxes, several thousand restocked during a quarter, or a pallet secured for bulk delivery.
Even a matched reorder from a different supplier is given the same proofing and quality checks as those applied to an entirely new design.
Nothing is accepted simply because it resembles something you already possessed.
Eco-friendly sourcing from our main packaging facility
Every box we make is entirely recyclable, helping to reduce plastic and landfill waste.
We will not add laminate solely for a shiny finish if it makes a box more difficult to recycle. We are also cutting down on single use plastic and EPS foam throughout the range.
Should a sustainability claim come under scrutiny in a procurement audit, we would be pleased to discuss it with you in person or by telephone.
How switching or beginning unfolds
Get in touch with us with an outline of what you need packed, your area in Hitchin, the number required, and whether we should follow an existing supplier.
If you are exploring new products or wish to assess their quality before placing a full order, request a sample through our free samples service.
Approve the proof after our team creates the artwork, follows any existing spec and confirms pricing in writing.
Manufacturing and delivery generally require two to three weeks, while the majority of UK and Hitchin addresses receive their orders within one to two working days after dispatch.
Place a repeat order whenever required, using the same named contact and specification on file already!
Request a complimentary quotation from a Hitchin packaging company now
Discover your perfect packaging solution with Custom Pack Studio now.
Call 01294 314 919 or email contact@custompackstudio.co.uk. If you are moving from another supplier, send your current specification or an existing box sample, allowing us to quote directly rather than begin with a blank page.
Beginning from scratch can be equally effective.
Let us know what you are packing and the quantity required over the phone, or start a design using our online design tool before placing your order. We will send a prompt written quote, with no obligation to continue.
A complimentary sample comes with your initial order, and again when an existing account moves over to us. Even better, whoever puts together your quotation will be the same person looking after your account two years later.
From our Irvine facility, we deliver directly across the UK to Hitchin, wherever your business is based.
